To support those directly impacted by the pandemic, Hydro One has introduced a number of initiatives to provide financial relief, flexibility and immediate support to our customers and communities.
For Residential Customers
Hydro One was one of the first utilities to implement a Pandemic Relief Program. The program provides payment flexibility and financial assistance to help get customers back on track. Customers with outstanding balances can also apply for up to $750 from the Government of Ontario’s COVID-19 Energy Assistance program (CEAP). This program is accepting applications until March 31, 2021. Click here for more: https://www.hydroone.com/saving-money-and-energy/residential/financial-assistance/ceap
For Small Businesses
This week, Hydro One launched a Small Business Pandemic Relief Program. Combined with the Government of Ontario’s COVID-19 Energy Assistance Program (CEAP) for Small Business, Hydro One’s new relief program will help connect customers who are struggling with up to $3,000 in financial assistance. Business customers are encouraged to call 1-888-664-9376 to learn more or go to their website here: https://www.hydroone.com/saving-money-and-energy/business/ceap-for-small-business
Charitable Organizations, Municipalities and Indigenous communities have adjusted their operations significantly during the pandemic. Through Hydro One’s community grant program, organization are eligible for up to $25,000 in funding to support community initiatives addressing emotional and physical safety. Click here for more: https://www.hydroone.com/about/building-safe-communities/community-fund