It is the policy of the Haliburton County Development Corporation (HCDC) that persons with disabilities achieve accessibility to the services by the HCDC consistent with the principles of independence, dignity, integration and equality of opportunity as set out in the regulations of the Accessibility for Ontarians With Disabilities Act, 2005.
1. Accessibility of Facilities
HCDC will ensure that its services are accessible to persons with mobility challenges. This will be accomplished by providing accessibility for persons with a disability and their attendant to the HCDC office and/or providing alternative meeting space that provides accessibility and the same level of confidentiality as the main office.
HCDC will, provide facilities that are consistent with the principles of independence, dignity, integration and equality of opportunity.
HCDC will ensure that spaces used for workshops, meetings and forums are accessible to persons with mobility challenges.
2. Service Animals
If a person with a disability is accompanied by a guide dog or other service animal, the HCDC welcomes the person to enter the premises with the animal and keep it with him or her.
'Service Animal' is an animal which is specially trained to assist a person with a disability. A service animal must be readily identifiable as a service animal. If it is not, users of HCDC services may be requested to provide proof.
3. Support Persons
If a person with a disability is accompanied by a support person, they are permitted to enter the premises together and are not prevented from having access to each other while on the premises. HCDC may require a person with a disability to be accompanied by a support person while on its premises, but only if a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises.
Where HCDC offers workshops or forums that require a fee for entrance, HCDC will waive the fee for the support person.
4. Disruption of Services
If there is a temporary disruption in a particular facility or service used to allow a person with a disability to access HCDC services, HCDC will give notice of the disruption to the public.
5. Assistive Devices
If a person with a disability requires assistive devices to access services of HCDC, the HCDC will attempt to make the accommodations required for the use of these devices.
HCDC will provide training for its staff, contractors and volunteers who interact with the public or other third parties on behalf of HCDC on customer service standards for the provision of services to persons with disabilities.
HCDC will advise applicants for HCDC funding that effective January 1, 2012, they should be in compliance with Accessibility for Ontarians With Disabilities Act, 2005.
HCDC will ensure that its practices allow for the involvement of persons with disabilities on committees and the board of directors.
9. Feedback Process
The HCDC Office manager will be the contact person for people wishing to give feedback on how HCDC provides services to persons with disabilities. This information will be shared with the General Manager and the Executive of the Board of Directors and will be addressed in a timely fashion. The feedback process will be posted on the HCDC website and posted in the HCDC office.
10. Communication About The Accessibility Policy
HCDC will post the HCDC Accessibility Policy on its website, include it in the HCDC policy manual, and have the policy displayed in its office.
11. Policy Review
This policy will be reviewed on an annual basis by the Executive Committee of the Board of Directors of HCDC.